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Chief Medical Officer, Utah Valley Hospital

Intermountain Health
Provo, Utah
Posted Date
Jul 8, 2024

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Job Details

Job Description:
The Chief Medical Officer Tertiary Hospital works in partnership with hospital administrative, physician and nursing leaders, to help define, establish, and direct clinical care teams, provide medical direction and leadership, and serve as liaison between the medical staff and administration.

The Chief Medical Officer ensures extraordinary patient care and experience with optimal caregiver engagement through the fundamentals of care: Safety, Quality, Access, Patient Experience, Engaged Caregivers, and Stewardship. Tertiary Hospitals are defined as 100 or more Beds size, are limited in specialty services with moderate to high complexity, and 250,000 or more total Attributed Network Lives. Tertiary hospitals include: St. George Regional Medical Center, McKay Dee, and Utah Valley Hospitals.

The Chief Medical Officer is an integral part of the hospital executive team, is the physician leader in the hospital, and is responsible for the coordination and function of all aspects of hospital medical affairs.

The Chief Medical Officer works collaboratively with all disciplines (e.g., specialty care, community care, clinical programs, shared clinical services, clinically integrated networks).

The Chief Medical Officer serves as a hospital-wide champion for medical management and provides leadership oversight and support for the development of a culture of high reliability and the measurement of care by identifying opportunities, building relationships, and executing on strategies to drive the performance and measured improvement of all physicians and advanced practice providers (APP).

The Chief Medical Officer performs all needed tasks necessary to provide efficient, high-quality patient care. Along with the hospital executive team, the Chief Medical Officer is responsible for hospital clinical quality, financial and operational performance, achievement of hospital and Board goals, patient experience, community relations, and overall success of the hospital.


This is a hospital physician leadership role with key organizational relationships across Intermountain Health with a specific focus on leading the clinical performance and continuous improvement of the Tertiary Hospital. This position has a solid line reporting relationship to the Senior Medical Director, Tertiary Hospitals in Specialty Based-Care and a partner relationship to the Hospital Administrator. The Chief Medical Officer serves as a member of the Medical Executive Committee and as a non-voting member of all other Medical Staff committees at facility. The Chief Medical Officer maintains a working relationship with the Board and works with the Board on specialized affairs and functions according to established description of services prescribed by the incumbent's contract.

Job Essentials


Assists in compliance education with appropriate standards required by all governmental and regulatory agencies.

Coordinates appropriate communication and resolution of physician and APP disruptive behavior.

Works collaboratively with Clinical Excellence on safety-related issues.

Champions the standards and principles of Zero Harm.


Ensures that evidence-based clinical care standards for physicians and APP's are established, communicated, and effectively implemented across the hospital.

Works in tandem with the President of the Medical Staff (or other elected medical staff leader) to ensure appropriate governance of medical staff, compliance with Hospital Bylaws and Rules and Regulations, and Departmental Bylaws.

Helps coordinate appropriate credentialing and privileging of physicians and APP's, working with support staff and Board members.

Holds regular performance reviews with hospital department and division physician leaders.

Responsible for appropriate physician and APP discipline, in coordination with Medical Staff leaders, hospital administrator, and system-level leaders.

Performs and coordinates timely reviews for appropriateness of clinical work and patient experience of care in partnership with hospital medical staff leadership and Clinical Excellence, including Professional Practice Evaluations (FPPE) and peer review.

Teaches, models, and ensures appropriate physician and APP behavior.

Maintains appropriate and accurate documentation and records to ensure compliance with all facility, system, governmental, and applicable JCAHO requirements.

Assists in quality reporting, including educating physicians and APP's about publicly reported measures and appropriate clinical documentation.

Collaborates with Clinical Programs, Clinical Services, Operations Lanes, and Specialty Based Care leaders for strategic and best practice development and implementation.

Supports and drives results for key metrics and initiatives identified through Specialty Based Care.

Patient Experience

Champions and helps drive improvement in patient experience amongst all caregivers.

Presents professional appearance and models the Intermountain Values of integrity, trust, excellence, accountability, and mutual respect. Continue to provide clinical services in specialty:

Medical Services:

Provide clinical services including diagnosis, evaluation, and treatment of conditions requiring medical care.

Consult with other providers as requested and provide referring providers and Intermountain with written reports on results of examinations within a reasonable time following such requests.

Routine Coverage:

Physician's work hours will meet the availability needs of Intermountain and its staff during facility hours as established by Intermountain.

Assist the operations, site lead physician and Medical Director, in coordination with other Intermountain physicians, in finding coverage by a qualified physician if unable to perform duties when scheduled. Access

Participates in hospital strategic direction and initiatives in collaboration with system leaders, including physician and APP recruitment.

Assists in development and maintenance of physician, APP, and other staffing models.

Assists local and system leaders in developing, maintaining, and overseeing appropriate emergency department and hospital call coverage.


Participates in the development of capital and operating budgets for the hospital.

Helps develop and maintain operational, financial, and fundamentals of extraordinary care metrics.

Partners with appropriate Operational Lane leaders and Supply Chain Organization for cost saving initiatives.

Serves as medical staff spokesperson, where appropriate, for the hospital.

Assists local and system leaders in the development and implementation of an emergency preparedness plan.

Participates in various hospital and system goals related to improving health within the community.

Provides specialty specific review and consultation as requested by SelectHealth.

Provides specialty specific consultation as requested by Care Transformation/Information Systems.

Engaged Caregivers

Builds relationships with physician, nursing, and administrative leaders to help achieve the Intermountain Mission.

Acts as a mentor for medical staff leaders and conducts coaching and counseling sessions. Promotes and helps facilitate caregiver engagement.

Supports and champions hospital and system-wide goals and initiatives which aim to improve physician and APP well-being.

Regular attendance at appropriate hospital and system-wide meetings (e.g., Medical Executive Committee, Administrative Council, Medical Directors Council, Physician Leadership Council, Medical Staff Leadership).

Develops a culture and environment conducive to APP top of license care.

Responsible for new physician and APP hospital orientation in collaboration with system leaders. Serves as facilitator and communicator between the hospital, Intermountain Board of Trustees, the hospital's governing board, and the medical staff.

Minimum Qualifications

M.D. or D.O. Education must be obtained through an accredited institution. Degree will be verified. Active Medical Licensure, or in process of obtaining licensure, is required.

and -

Basic Life Support (BLS) certification for healthcare providers.

and -

Board certified in relevant medical specialty.

Three years of experience leading successful improvement in clinical settings.

and -

Experience with change management and providing leadership in the adaptation and implementation of new processes and technology that enhance safety.

and -

Three years of progressive healthcare leadership experience.

and -

Holds medical staff privileges at assigned hospital.

and -

Experience in a role requiring effective conflict resolution skills to work effectively with difficult issues including the ability to effectively listen and show good professional judgement.

and -

Effective verbal, written, and interpersonal communication skills.

Preferred Qualifications

Master's degree in Business, Healthcare Administration, Public Health or another business- related field. Significant portion of clinical work done within the hospital setting

and -

Experience working in a complex health system (e.g., hospitals, ambulatory clinics, post-acute care).

and -

Demonstrated leadership of clinicians.

and -

Trained in improvement science (i.e., Six Sigma, Lean, Project Management, Advanced Training Program).

Physical Requirements:

Physical Requirements

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.

- and

See and read computer monitors and documents.

and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

and -

May be expected to stand or bend in a stationary position for an extended period of time.

and -

Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy (e.g., frequent computer

use and typing for documenting patient care, accessing needed information, medication preparation, office equipment, telephones).

Anticipated job posting close date:

Utah Valley Hospital

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$7.25 - $999.99

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers ; and our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


As the largest nonprofit health system in the Mountain West, Intermountain Health is dedicated to creating healthier communities and helping our patients and physicians thrive.

It’s time to think of health in a whole new way, and by partnering with our patients and communities, providing expert care closer to home, and making great health more affordable, we can help more people get and stay well. We proudly invest back into improving the care we deliver, and our pioneering research is making healthcare more personalized, effective, and affordable.

Serving patients and communities throughout the Mountain West, primarily in Colorado, Utah, Montana, Nevada, Idaho, and Wyoming, Intermountain includes 34 hospitals, 400+ clinics, a medical group, affiliate networks, homecare, telehealth, health insurance plans, and other services - along with wholly owned subsidiaries including Select Health, Castell, Tellica Imaging, and Classic Air Medical.

Our Caregiver Promise: Together, for the healthiest lives

We celebrate the different perspectives, backgrounds, experiences, and identities our physicians bring to their work every day at Intermountain. Across all areas of our integrated health system, we proudly share best practices, knowledge, and techniques to better serve our patients, communities, and each other.

Here, you’ll work alongside collaborative and curious minds who will support you, encourage you, inspire you, advocate for you, and challenge you to be your very best.

Our Values

Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us.

Our action-oriented values, inspired and shaped by our own physicians and caregivers, speak to what it means to be part of Intermountain.

  • We are leaders in clinical excellence, delivering safe, best-in-quality care
  • We believe in what we do, living our mission every day
  • We serve with empathy, caring for each caregiver, patient, and member with compassion and respect
  • We are partners in health, collaborating to keep people well
  • We do the right thing, learning and acting with purpose
  • We are better together, building community through teamwork and belonging


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