Associate Chief Health Information Officer
- Employer
- Intermountain Health
- Location
- Salt Lake City, Utah
- Posted Date
- Dec 2, 2021
- Reference
- R32827
View more
- Specialty
- Chiefs / Directors / Dept. Heads
- Position Type
- Permanent
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Job Details
Job Description:
The Associate Chief Health Information Officer (A-CHIO)/ Senior Medical Director of Care Transformation Information Systems (CTIS) is primarily responsible for managing, planning, directing, coordinating, and monitoring the CTIS organization focus on Physicians and Advanced Practice Providers (APP) within the Specialty Based Care and Clinical Shared Services portfolios.
The A-CHIO will provide effective leadership and strategic vision for effective cross-professional teams that focus on how health information technology can help people live the healthiest lives possible. With this common purpose, and in collaboration with other clinical leaders and operating units such as Clinical Programs, Clinical Service lines, and SelectHealth and will implement, support adoption of, and improve and innovate health information technologies.
As a Clinical Informatics leader, the A-CHIO oversees operations for the care delivery components within CTIS and ensures the integration of the 'the voice of the provider' into operational strategies.
As a clinical leader, this position is accountable for successfully engaging providers and other clinicians within the position portfolio in developing, implementing, optimizing, and adopting Health Information Technology (HIT). The A-CHIO collaborates with clinical and informatics leaders to foster a positive and productive relationship between CTIS and clinicians.
Scope
This is a system-wide position reporting to the Chief Health Information Officer. This position requires direct and continuous interface with all levels of leadership, vendors, strategic partners, and key community members.
This role co-leads effective, high-performing, relationship-based leadership teams that support Intermountain's hospitals, medical staff members, physicians, APPs and staff of the Intermountain Medical Group, clinical caregivers, and SelectHealth. This role will lead or co-lead continuous improvement and innovation efforts and provide direction for and clinical collaboration system wide. The A- CHIO collaborates with other CTIS leaders to support Intermountain's clinical research and academic efforts.
The position also oversees management and training of leaders/directors/managers/employees.
The position requires a visionary leader with sound knowledge of healthcare, business management and a working knowledge of information systems, practices, and technologies. This position will proactively work with other CTIS teams and users to implement practices that meet defined policies and standards for Specialty based care and Shared services-facing operations within CTIS. This position must be highly knowledgeable about the needs of the business and the voice of the customer in both clinical and non-clinical roles and ensure that information systems are maintained in a fully functional, reliable and sustainable mode.
Job Essentials
1. Develops and maintains effective communication strategy between CTIS and Provider leadership, physicians, APPs, and clinicians.
2. Provides leadership for clinical information systems implementation teams in the development and implementation of provider and clinician training plans.
3. Anticipates business needs and plays a collaborative role in proposing CTIS capabilities in support of customer-facing strategic roadmaps and creating a supporting CTIS strategy to meet the needs of the customer / end-user and provides medical direction for CTIS clinical tools.
4. Provides leadership on the education of physicians, APP, and clinicians on the benefits and features of all clinical information tools.
5. Assists CTIS leadership in developing and implementing collaborative networks with partnering external organizations.
6. Provides leadership in efforts to improve the effectiveness of clinical information systems in improving quality care delivery.
7. Ensure a safety culture across all CTIS activities, employees, and partners through formal programs and audits.
8. Works collaboratively with other CTIS Leaders, develops, implements, maintains, and publishes applicable and up-to-date customer-centric policies and procedures, standards, and guidelines. Facilitates the approval, training, and dissemination of these policies and practices.
9. Assists CTIS leadership in creating a customer-facing roadmap in support of lines of business in conjunction with Intermountain Healthcare's strategic initiatives.
10. Participates in applicable CTIS governance activities.
11. Serves as the liaison to the appropriate community parties to ensure that Intermountain Healthcare maintains a strong security posture.
12. Manages physician contracts within their portfolio for consulting on clinical CTIS projects.
13. Coordinates within their portfolio, working with vendors and partners involved with the CTIS initiatives.
14. Facilitates metrics and reporting to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the programs.
15. Responsible for directing employees' work for area of accountability, including staffing, goal setting, coaching and mentoring, employee recognition and training, and performance management, which includes addressing performance concerns through corrective action.
16. Regularly communicates with staff through huddles, team meetings, individual one-on-one meetings, rounding, and skip levels interviews as appropriate, and manages resource allocation to projects to ensure timely delivery within budget and according to requirements.
Minimum Qualifications
Doctor of Medicine or Doctor of Osteopathic Medicine Degree or Advanced Practice Nurse, or Physician Assistant, obtained through an accredited institution. Education will be verified.
Five (5) years previous clinical professional experience working in a healthcare system environment.
- and -
Clinical IS experience.
- and -
Direct patient care experience.
- and -
Ability to successfully communicate clinical needs to non-clinical people and to communicate technical issues to clinicians.
- and -
Experience with healthcare provider delivery practices and norms in an Information services role.
- and -
Experience with complex healthcare integration and challenges, and operational challenges.
- and -
Demonstrated effectiveness as a thought leader and business partner to operating leaders.
- and -
Demonstrated effectiveness as a leader for staff management, development, and mentorship.
- and -
Experience in improvement science (i.e., ATP, Lean, Six Sigma, or Project management)
- and -
Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.
- and -
Experience in a role requiring effective verbal, written, and interpersonal communication skills.
Preferred Qualifications
Clinical Informatics Board certified or eligible. Education is verified.
- and -
Experience and proven track record in developing information systems policies and procedures, as well as successfully executing programs that meet the objectives for Intermountain Healthcare.
- and -
Experience in a role requiring budget responsibility and line management accountability.
- and -
Experience in systems application development, driving best-of-breed and best practices, standards, measurement, and various architecture approaches.
- and -
Demonstrated success influencing a program's overall business strategy and processes. Collaborative but decisive personal style; highly effective communicator and problem solver.
- and -
Active clinical practice and holds active privileges at an Intermountain Hospital and is credentialed by SelectHealth.
- and -
Advanced training in Clinical Informatics including but not limited to master's degree or American Medical Informatics Association 10 by 10 program.
- and -
Three Years of previous clinical operational management experience.
- and -
Prior experience with hospital, clinic, and revenue cycle health information technology.
- and -
Prior experience with health information technology project acquisition, implementation, and management.
#LI-SM1
Physical Requirements:
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
- and -
Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
- and -
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
- and -
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
- and -
This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
- and -
May be expected to stand or bend (while performing surgery) in a stationary position for an extended period of time.
Location:
Key Bank Tower
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
36
The Associate Chief Health Information Officer (A-CHIO)/ Senior Medical Director of Care Transformation Information Systems (CTIS) is primarily responsible for managing, planning, directing, coordinating, and monitoring the CTIS organization focus on Physicians and Advanced Practice Providers (APP) within the Specialty Based Care and Clinical Shared Services portfolios.
The A-CHIO will provide effective leadership and strategic vision for effective cross-professional teams that focus on how health information technology can help people live the healthiest lives possible. With this common purpose, and in collaboration with other clinical leaders and operating units such as Clinical Programs, Clinical Service lines, and SelectHealth and will implement, support adoption of, and improve and innovate health information technologies.
As a Clinical Informatics leader, the A-CHIO oversees operations for the care delivery components within CTIS and ensures the integration of the 'the voice of the provider' into operational strategies.
As a clinical leader, this position is accountable for successfully engaging providers and other clinicians within the position portfolio in developing, implementing, optimizing, and adopting Health Information Technology (HIT). The A-CHIO collaborates with clinical and informatics leaders to foster a positive and productive relationship between CTIS and clinicians.
Scope
This is a system-wide position reporting to the Chief Health Information Officer. This position requires direct and continuous interface with all levels of leadership, vendors, strategic partners, and key community members.
This role co-leads effective, high-performing, relationship-based leadership teams that support Intermountain's hospitals, medical staff members, physicians, APPs and staff of the Intermountain Medical Group, clinical caregivers, and SelectHealth. This role will lead or co-lead continuous improvement and innovation efforts and provide direction for and clinical collaboration system wide. The A- CHIO collaborates with other CTIS leaders to support Intermountain's clinical research and academic efforts.
The position also oversees management and training of leaders/directors/managers/employees.
The position requires a visionary leader with sound knowledge of healthcare, business management and a working knowledge of information systems, practices, and technologies. This position will proactively work with other CTIS teams and users to implement practices that meet defined policies and standards for Specialty based care and Shared services-facing operations within CTIS. This position must be highly knowledgeable about the needs of the business and the voice of the customer in both clinical and non-clinical roles and ensure that information systems are maintained in a fully functional, reliable and sustainable mode.
Job Essentials
1. Develops and maintains effective communication strategy between CTIS and Provider leadership, physicians, APPs, and clinicians.
2. Provides leadership for clinical information systems implementation teams in the development and implementation of provider and clinician training plans.
3. Anticipates business needs and plays a collaborative role in proposing CTIS capabilities in support of customer-facing strategic roadmaps and creating a supporting CTIS strategy to meet the needs of the customer / end-user and provides medical direction for CTIS clinical tools.
4. Provides leadership on the education of physicians, APP, and clinicians on the benefits and features of all clinical information tools.
5. Assists CTIS leadership in developing and implementing collaborative networks with partnering external organizations.
6. Provides leadership in efforts to improve the effectiveness of clinical information systems in improving quality care delivery.
7. Ensure a safety culture across all CTIS activities, employees, and partners through formal programs and audits.
8. Works collaboratively with other CTIS Leaders, develops, implements, maintains, and publishes applicable and up-to-date customer-centric policies and procedures, standards, and guidelines. Facilitates the approval, training, and dissemination of these policies and practices.
9. Assists CTIS leadership in creating a customer-facing roadmap in support of lines of business in conjunction with Intermountain Healthcare's strategic initiatives.
10. Participates in applicable CTIS governance activities.
11. Serves as the liaison to the appropriate community parties to ensure that Intermountain Healthcare maintains a strong security posture.
12. Manages physician contracts within their portfolio for consulting on clinical CTIS projects.
13. Coordinates within their portfolio, working with vendors and partners involved with the CTIS initiatives.
14. Facilitates metrics and reporting to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the programs.
15. Responsible for directing employees' work for area of accountability, including staffing, goal setting, coaching and mentoring, employee recognition and training, and performance management, which includes addressing performance concerns through corrective action.
16. Regularly communicates with staff through huddles, team meetings, individual one-on-one meetings, rounding, and skip levels interviews as appropriate, and manages resource allocation to projects to ensure timely delivery within budget and according to requirements.
Minimum Qualifications
Doctor of Medicine or Doctor of Osteopathic Medicine Degree or Advanced Practice Nurse, or Physician Assistant, obtained through an accredited institution. Education will be verified.
Five (5) years previous clinical professional experience working in a healthcare system environment.
- and -
Clinical IS experience.
- and -
Direct patient care experience.
- and -
Ability to successfully communicate clinical needs to non-clinical people and to communicate technical issues to clinicians.
- and -
Experience with healthcare provider delivery practices and norms in an Information services role.
- and -
Experience with complex healthcare integration and challenges, and operational challenges.
- and -
Demonstrated effectiveness as a thought leader and business partner to operating leaders.
- and -
Demonstrated effectiveness as a leader for staff management, development, and mentorship.
- and -
Experience in improvement science (i.e., ATP, Lean, Six Sigma, or Project management)
- and -
Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.
- and -
Experience in a role requiring effective verbal, written, and interpersonal communication skills.
Preferred Qualifications
Clinical Informatics Board certified or eligible. Education is verified.
- and -
Experience and proven track record in developing information systems policies and procedures, as well as successfully executing programs that meet the objectives for Intermountain Healthcare.
- and -
Experience in a role requiring budget responsibility and line management accountability.
- and -
Experience in systems application development, driving best-of-breed and best practices, standards, measurement, and various architecture approaches.
- and -
Demonstrated success influencing a program's overall business strategy and processes. Collaborative but decisive personal style; highly effective communicator and problem solver.
- and -
Active clinical practice and holds active privileges at an Intermountain Hospital and is credentialed by SelectHealth.
- and -
Advanced training in Clinical Informatics including but not limited to master's degree or American Medical Informatics Association 10 by 10 program.
- and -
Three Years of previous clinical operational management experience.
- and -
Prior experience with hospital, clinic, and revenue cycle health information technology.
- and -
Prior experience with health information technology project acquisition, implementation, and management.
#LI-SM1
Physical Requirements:
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
- and -
Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
- and -
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
- and -
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
- and -
This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
- and -
May be expected to stand or bend (while performing surgery) in a stationary position for an extended period of time.
Location:
Key Bank Tower
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
36
Company
As the largest nonprofit health system in the Mountain West, Intermountain Health is dedicated to creating healthier communities and helping our patients and physicians thrive.
It’s time to think of health in a whole new way, and by partnering with our patients and communities, providing expert care closer to home, and making great health more affordable, we can help more people get and stay well. We proudly invest back into improving the care we deliver, and our pioneering research is making healthcare more personalized, effective, and affordable.
Serving patients and communities throughout the Mountain West, primarily in Colorado, Utah, Montana, Nevada, Idaho, Kansas, and Wyoming, Intermountain includes 33 hospitals, 300+ clinics, a medical group, affiliate networks, homecare, telehealth, health insurance plans, and other services - along with wholly owned subsidiaries including Select Health, Castell, Tellica Imaging, and Classic Air Medical.
Our Caregiver Promise: Together, for the healthiest lives
We celebrate the different perspectives, backgrounds, experiences, and identities our physicians bring to their work every day at Intermountain. Across all areas of our integrated health system, we proudly share best practices, knowledge, and techniques to better serve our patients, communities, and each other.
Here, you’ll work alongside collaborative and curious minds who will support you, encourage you, inspire you, advocate for you, and challenge you to be your very best.
Our Values
Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us.
Our action-oriented values, inspired and shaped by our own physicians and caregivers, speak to what it means to be part of Intermountain.
- We are leaders in clinical excellence, delivering safe, best-in-quality care
- We believe in what we do, living our mission every day
- We serve with empathy, caring for each caregiver, patient, and member with compassion and respect
- We are partners in health, collaborating to keep people well
- We do the right thing, learning and acting with purpose
- We are better together, building community through teamwork and belonging
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