Anesthesia Medical Director, Informatics

Cleveland, Ohio, US
Feb 20, 2021
Position Type
Job Details

Job Summary

The Anesthesia Medical Director, Informatics will be responsible for improving the quality, safety, usability, and affordability of care in their area through the effective design, implementation and optimization of information technology. This person will help define and execute the vision for optimizing the clinical use of applications, with focus on the Epic Anesthesia module, and localize where appropriate for their area and overlapping enterprise needs. The ITD medical director will liaise between leadership, infrastructure designers, information technology analysts, managers and product owners, and the clinical users of electronic health record (EHR) and other systems to ensure that clinical data is available, and that resources and tools meet the needs of patients, physicians, clinical staff and operational stakeholders. She/he will represent their stakeholders' interests as it relates to enterprise wide decision making. The ITD medical director will help achieve optimal EHR and clinical applications build, training and support for clinical end users through the use of data driven processes, including objective efficiency data and qualitative data related to end user experience. She/he will also optimize the ability of the EHR and other clinical applications to capture data for the purpose of analysis, clinical improvement efforts, and clinical decision support to drive standard workflows across the enterprise. This ITD medical director, informatics role is under the direction of the CCHS Enterprise Chief Medical Information Officer (CMIO) and supports system objectives for quality and safety, clinical initiatives and clinical research, and prioritizes tasks to accomplish these aforementioned goals.

Reporting Structure

The ITD Medical Director will have a dual reporting structure. The informatics portion of this role will report into the Office of the CMIO (this office includes the Enterprise CMIO, Associate CMIO and Medical Directors, Informatics).

This role will required continued clinical practice and for that portion of the role the ITD medical director, informatics will report to the clinical chair of the appropriate clinical institute as it relates to the candidate's clinical practice.

Key Job Responsibilities
  • Serve as the clinical informatics expert for the identified area of responsibility, helping manage key risks, issues, and escalations. In collaboration with ITD, the Office of the CMIO and the organization, this role will represent the clinical informatics needs of their current area as it relates to people, process, and technologies, while helping ensure an integrated and standardized informatics build across the enterprise where possible.
  • Support Office of the CMIO in developing and attaining mutually accepted goals for ITD as they relate to the clinical use of the EHR and other clinical applications with a focus on safety, quality, usability, affordability, and standardization where possible, while aligning with CCHS's overall strategic plan
  • Participate in the development and execution of a localized strategy regarding the optimal design, implementation and use of the EHR and other clinical applications, that aligns with CCHS enterprise mission, vision, and overall strategic goals
  • Engage stakeholders including clinical leaders, executive management and ITD to ensure strategic and tactical alignment of HIT systems with clinical and organizational needs
  • Collaborate across departments and serve as the clinical informatics expert for their area and liaise with the various enterprise committees, individual caregivers, ITD and operational leadership, and other stakeholders regarding the use of HIT to support the CCHS mission and vision
  • Use quantitative and qualitative data to evaluate the impact of HIT solutions on clinical care processes and identify areas of opportunity to promote use of technology to create efficiencies for clinicians and improve quality of care
  • Set and oversee the execution of tactics in support of clinical content strategy across her/his area of responsibility, including ensuring on-going communication with all key stakeholders and clinical end users
  • Incorporate key learnings attained from staff/physician input, site visits and workflow observations into design, optimization, and enhancement solutions, with the goal of improving the patient and provider experience and the safety and quality of care that is provided through the use of HIT
  • Participate in the development and review of training materials and methodologies related to the use of the EHR and other clinical applications. While this will be mainly related to the clinical use, broader involvement is expected as needed. Partner with the training team to help coordinate day- to-day health informatics training and at-the-elbow support activities across the clinical care setting.
  • Collaborate with key operational quality, safety and analytics stakeholders to develop various structured data elements in clinical applications. Work on cross-functional teams to develop novel methods of analyzing and presenting data.
  • Be knowledgeable of and stay up to date on clinical informatics trends, emerging technologies, experiences and approaches and help ensure that the Cleveland Clinic remains in line with global trends in medicine, informatics and HIT
  • Support accreditation, audit and other compliance activities related to the clinical use of the EHR
  • Participate on and partner on leading healthcare information technology (HIT) related provider advisory groups (PAGS) and help assure appropriate clinical representation on these groups.
  • Provide expertise and support for multi-faceted clinical informatics projects
  • Assist in gathering, managing and prioritizing clinical users' IT enhancement/change requests for appropriate resource allocation of build teams, while ensuring that correct intake and prioritization processes are followed
  • Help develop CCF's clinical care informatics expertise (specialized expertise that crosses technology and clinical workflows)
  • Participate in recruitment and retention of talented clinical informaticists and ITD caregivers as the need arises


MD or DO is required and applicant must be able to obtain a medical license in the state where they will be practicing. Applicant must hold a primary board certification.

Applicant must have or obtain ITIL Foundations certifications within 6 months of job initiation

  • At least a year of involvement in clinical informatics activities, such as informatics related committees, provider advisory groups, or informatics projects. Alternatively, candidates who have completed (or are anticipated to complete) 24 months of an ACGME approved clinical informatics fellowship will be considered.
  • Experience leveraging/integrating/implementing technology advances with an EHR to improve services and daily operations. Experience with Epic, including configurability, build, design, and functionality, is strongly preferred.
  • Preferably, candidate would have some experience with implementation and optimization of clinical care information systems and processes that impact patient safety, quality improvement, or provider satisfaction.
  • Experience in working closely with internal EHR training teams to develop various curriculum courses for pre-Go Live, Post-Go Live and ongoing optimization and upgrading training documentation and materials

  • Excellent understanding of utilizing electronic health record (EHR) technology to positively transform clinical practice by improving the quality of patient care, reducing costs and driving user satisfaction across the care continuum
  • Working knowledge of the EHR implementation process including workflow design
  • Knowledge regarding the potential impact of various regulatory and compliance guidelines on decision making ie. Stark, HIPAA, etc.
  • General understanding and appreciation of software User Interface (UI) design and user experience (UX).
  • General knowledge of, or exposure to, project management methodologies ie. Agile, Waterfall, etc.
  • Basic understanding of change management concepts and strategies, as it relates to physician adoption of new technologies
  • General understanding of health information exchange (HIE) , Health Level 7 (HL7), and Fast Healthcare Interoperability Resources (FHIR) standards to ensure interoperability, usability, data exchange and analytics

  • Demonstrated ability to bridge the gap between patients, healthcare practitioners, enterprise leadership, and computer/data processing specialists.
  • Recognized ability to energize, mobilize, influence, and build accountability with a broad range of stakeholders through effective communication and the fostering of productive and supportive working relationships with internal and external constituencies
  • Superior negotiating and problem solving skills with the proven ability to identify, research and analyze issues to offer effective solutions
  • Excellent written and verbal communication skills, including the ability to translate business needs into application and operational requirements, as well as lay terms
  • Ability to interpret complex regulatory requirements to ensure compliance with local, state and federal laws and regulations

Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare.We are committed to providing a safe, stable, and financially fulfilling work environment. Even in these uncertain times, Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day.

Cleveland Clinic is one of the world's largest and busiest health centers.Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. We enjoy a strong reputation for outstanding quality care. U.S News & World Report has named us the No. 2 hospital in the nation. Cleveland Clinic's heart program has ranked No. 1 in the nation since 1995.

Thirteen Cleveland Clinic specialties are ranked in the Top 10. Cleveland Clinic earned the highest ranking of any Ohio hospital.

Other specialties noted for national excellence include ENT and pediatrics. Cleveland Clinic Children's offers highly specialized pediatric care in a family-centered atmosphere. It has been ranked the best children's hospital in Ohio by Child magazine.

Cleveland Clinic was founded in 1921 as a not-for-profit group practice, integrating clinical and hospital care with research and physician education. In addition to our Cleveland location, we have Cleveland Clinic Florida, Cleveland Clinic Nevada, Cleveland Clinic Canada, and Cleveland Clinic Abu Dhabi. Cleveland Clinic London is also scheduled to open in Fall 2021.

Cleveland Clinic has more than 4,200 salaried physicians and scientists on staff, representing approximately 120 specialties and subspecialties. Patients came to us from across America and from more than 180 nations. We also lead an extensive system of community hospitals in Northeast Ohio called the Cleveland Clinic Hospitals.

This system is made up of Cleveland Clinic Main Campus, Akron General Hospital, Avon Hospital, Euclid Hospital, Fairview Hospital, Hillcrest Hospital, Lodi Hospital, Lutheran Hospital, Marymount Hospital, Medina Hospital, Mercy Hospital, South Pointe Hospital, and Union Hospital. Ashtabula County Medical Center is also an affiliate of Cleveland Clinic. With approximately 5,895 staffed beds, Cleveland Clinic Hospitals offers broad geographic coverage, a full continuum of care, improved quality and lower cost of care to Northeast Ohio residents.

Cleveland Clinic was named a top hospital and health system by Diversity Inc. in 2020. Companies on this list score well in talent pipeline, talent development, leadership commitment, and supplier diversity.

Cleveland Clinic values a culture where caregivers integrate diversity and inclusion throughout the enterprise. We respect and appreciate our similarities and differences, they enable us to better serve our patients, one another, and our global communities.

Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities.

Smoke/drug free environment.

Any application submitted without a CV will delay the review process

Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.

Cleveland is part of Northeast Ohio which is composed of six metropolitan areas. Each of them provides affordable real estate , excellent schools, safe communities as well as an abundance of outdoor activities. Find out here how great it is to live in Cleveland!

Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process.

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