Bloomsburg, PA
Mar 21, 2018
Internal Medicine
Position Type
  There’s a reason we believe that America is watching Geisinger, one of the nation’s largest health service organizations. We are dedicated to setting the standard for evidence-based care delivery and pursuing innovative new approaches to predictive precision medicine, such as our MyCode® genomic research initiative. Whether you prefer working in a busy urban center, a suburban area or a small-town setting, Geisinger has clinical and nonclinical positions open throughout our system. With 13 physician-led hospital campuses to staff throughout Pennsylvania and in southern New Jersey, we offer a wide range of positions, a competitive, pay-for-performance salary structure and healthcare benefits from day one, including those for vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. 

About Geisinger

Geisinger is an integrated health services organization widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models such as ProvenHealth Navigator®, ProvenCare® and ProvenExperience®. As one of the nation’s largest health service organizations, Geisinger serves more than 3 million residents throughout 45 counties in central, south-central and northeast Pennsylvania, and also in southern New Jersey at AtlantiCare, a Malcolm Baldrige National Quality Award recipient. In 2017, the Geisinger Commonwealth School of Medicine and Geisinger Jersey Shore Hospital became the newest members of the Geisinger Family. The physician-led system is comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan, all of which leverage an estimated $12.7 billion positive impact on the Pennsylvania and New Jersey economies. Geisinger has repeatedly garnered national accolades for integration, quality and service. In addition to fulfilling its patient care mission, Geisinger has a long-standing commitment to medical education, research and community service. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Location: Buckhorn Office Building

Work Schedule: Days

Work Type: Full Time

Hiring Manager: Barbara Tapscott



Provides centralized management for all hospital revenue cycle operational functions within Geisinger. Directs, manages, and implements programs to insure efficient operations of Geisinger Revenue Cycle program in order to generate sufficient cash flow to support Geisinger operations and strategic initiatives. Responsibilities include identifying, analyzing, reducing, and resolving approximately $300 million of hospital accounts receivable and insuring monthly cash flow of approximately $220 million. These responsibilities further include the management of approximately 145 FTE's in regard to approximately 3.5 million claims on an annual basis with an operating budget of $5.0 million.



*1. Manages the hospital revenue cycle operational functions within the revenue cycle to include, but not limited to hospital billing, collections, reimbursement, secondary billing, A/R resolution, combined self-pay collections and cash flow.

2. Manages the above-mentioned activities of the Revenue Cycle to insure cost effectiveness and organizational efficiency.

3. Provides strategic direction to these functions and how the functions in question inter-relate to the other revenue cycle functions including Patient Access, Medical Records, Professional Billing and Collections, Revenue Enhancement, Human Resources, Information Systems, Financial Reporting, Process Improvement, Charge Entry, Training, Corporate Finance and Customer Service.

*4. Communicates the departmental activities to revenue cycle senior management and to the management staff of Geisinger as it relates to cash flow, organizational profitability, customer service and accounts receivable results.

*5. Works in conjunction with other areas within the revenue cycle and Geisinger to insure coordinated activities with respect to all revenue cycle needs.

6. Develops, implements and direct various quality initiatives to insure continuous monitoring and improvements within the revenue cycle process of Geisinger. This includes managing an overall departmental operating/capital budget(s) within pre-determined limits and within Freedom-To-Act guidelines to insure operational efficiencies and obtaining pre-determined performance targets.

*7. Facilitates various technological initiatives in support of business process improvements.

8. Assists with the establishment of a training school for all revenue cycle and Geisinger associates. This will also include the communication of all ongoing improvements relative to process improvement and employee development.

9. Involved, when required, in the development of various revenue cycle and Geisinger strategic plans.

10. Performs other duties as assigned.

*Denotes essential job functions



*Demonstrates extensive knowledge (i.e. minimum of seven years) of revenue cycle and/or regulatory requirements as they relate to the revenue cycle. Experience preferred within a similar setting of size or volume.

*Demonstrates strong presentation skills with the ability to effectively communicate to many different audience levels.


*Familiarity with computerized applications is essential.



*Bachelor's degree in a related field required. Appropriate years of experience will be considered in lieu of Bachelor's degree.


*Significant experience (minimum of seven (7) or more years) with payors, providers, hospitals and physicians in the revenue cycle management space.  Experience required in hospital accounts receivable management in large systems, defined as five (5) hospitals or more.  Understands the commensurate requirements for facilitating accounts receivable resolution, cash flow, billing and customer service issues.


*Experience within a centralized business office preferred.




Work is typically performed in an office environment.


The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. 

570-214-2267 42267

**Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer.  Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.