Associate Chief of Staff, Primary Care

The Chief, Primary Care Service will be responsible for all clinical and administrative aspects of primary and specialty care delivery at the VA St. Louis VA Health Care System and its four CBOCs and two annexes. He/She is a key member of the clinical leadership team and reports directly to the Chief of Staff. The Chief of Primary Care is responsible to ensure that high-quality patient care is delivered in an efficient and effective manner across all areas of responsibility. The incumbent should possess excellent leadership skills and be knowledgeable and proficient with VA Performance Measures and the principles of System Redesign including outpatient clinic access and hospital flow, as well as the Patient Aligned Care Team (PACT) and Patient Centered Care transformational efforts. The incumbent promotes an effective mix, coordination, and support of clinical care by evaluating current and potential patient needs, clinical workload and resources, and special programs/mandates.

The St. Louis VA Primary Care Service has 44 ACT teamlets operating at nine sites of care. The ACOS for Primary Care would be expected to participate in longitudinal primary care for veterans. Experience in the medical home and/or PACT model is highly desirable.

The  St. Louis VAMC is closely  affiliated with  Washington University and St. Louis University medical schools. Faculty and staff of the primary care service provide clinical oversight and education for internal medicine residents and students from St. Louis University in continuity and acute care settings. A successful applicant may seek and reasonably expect a faculty appointment at St. Louis University School of Medicine.

 The successful candidate promotes standards of clinical competence and conduct for staff which are maintained through compliance with the credentialing and privileging processes, monitoring and evaluation of clinical practice, peer review, and other appropriate quality assurance activities. The incumbent recommends appointment and clinical privileges for each member of Primary Care Service and is responsible for ensuring that individuals with clinical privileges competently provide service within the scope of privileges granted. There may be other duties as assigned by the supervisor based on individual competence and organizational needs. Strong administrative and organizational support is available to support the position. The VA St. Louis VA Health Care System is seeking candidates with sufficient clinical knowledge and experience to monitor and assess clinical competencies and practices; sufficient interpersonal skills to deal harmoniously with a diverse population of internal and external customers; sufficient time management skills to prioritize completion of a high volume workload; and the ability to achieve results in the setting of constrained resources. Applicants must have a demonstrated ability to meet the responsibilities of this position.